LET'S EMBRACE YOUR WELL-BEING. TOGETHER.

What is Potomac Health & Wellness (PHW)? What health care services does PHW provide? What is your health care approach? Where is PHW located and what are your office hours?

PHW is a highly regarded boutique medicine practice located in McLean, VA (US), outside Washington, DC (US). We provide exceptional personalized, lifestyle-based health care and wellness services for men and women. Unlike conventional medicine, we successfully treat the root causes of illness rather than medicate-to-suppress symptoms. Our advanced holistic health care approach precisely integrates science, data, and nature to naturally heal, restore balance, and attain optimum health. PHW is a relationship-based practice that closely partners with you every step of the way on your path to natural healing, health restoration, and your lifelong wellness journey. We offer convenient, no wait, no rush hygienic in-person office appointments and Telehealth virtual visits.

Our office is located at:

6845 Elm Street

Suite 309

McLean, VA 22101 (US)

Mon-Fri 8:30am - 12:30pm | 1:30pm - 4:30pm

By Appointment Only

Office closed most major holidays

NOTE: McLean, VA is accessible by vehicle from the Capital Beltway I-495, I-95, I-66, I-270, Route 267 Dulles Toll Road, and George Washington Parkway. Popular domestic and international inbound travel options include Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Baltimore/Washington International Airport (BWI), and Union Station train station. Popular local travel options include Uber/Lyft, taxi, Metro transit system, and other local municipal transit systems. Fairfax Connector bus #721 services the McLean Silver Line Metro station daily and routes to/from our office location.

How do I become a new Potomac Health & Wellness (PHW) patient? Does PHW offer virtual visit appointments? How do I schedule my PHW office or virtual visit appointments? What do I need to provide for my inital PHW office or virtual visit appointment? Is it safe to get in-person care now?

• New patients and referrals are welcome. PHW offers convenient no wait, no rush hygienic in-person office appointments and Telehealth virtual visits. PHW virtual visits use telecommunications technology to provide real-time health care to our patients online through video-conferencing, audio communication, and/or text-messaging using mobile phones, tablets, and desktop computers. 
• New patient registration forms must be completed and electronically submitted (or faxed back to +1-703-448-1257) prior to scheduled initial office or virtual visit appointments. 
• New patients must provide all current medical health records (and related medical documents) to review prior to scheduled initial office or virtual visit appointments. 
• New patients must present, at the initial office or virtual visit appointment, a valid, active, government-issued photo identification card, all active healthcare plan membership cards, and a preferred active billing credit card(s) to be securely filed for payments of health care services provided, including any outstanding accrued patient account balances.

Yes, it is safe to get our in-person health care services now. We have taken the necessary hygienic safeguards to maximize personal health safety during all in-person office appointments.

NOTE: Due to the current US COVID-19 coronavirus epidemic, our office has implemented personal health safety safeguards and a strict office protocol for all in-person office appointments to maximize our everyone's personal health safety, including:

• Staggered in-person office appointments, office patient pre-screening, and hospital-grade office HEPA air purification, sanitation, and hygiene.  
• All patients must read, sign, and submit the PHW personal health safety protection protocol form upon scheduling their in-person office appointment(s). 
• All patients will be seen in-person individually - no family members or other patient guests may accompany patients into our office waiting room. 
• All patients must wait in their vehicle, the first floor medical building lobby, or outside just until 5 minutes prior to their scheduled appointment time.
• All patients must wear a face mask completely covering their noses and mouths during their entire in-person office visit. 
• All patients must use office hand sanitizer and/or disposable gloves during their entire. 

NOTE: Please be punctual for your scheduled in-person office appointment or Telehealth virtual visit including:

• Always arrive to our office a maximum of 5 minutes before your scheduled in-person office appointment, wearing a protective face mask completely covering your nose and mouth. If you arrive any earlier, please wait downstairs in the first floor building lobby, in your vehicle, or outside until a maximum of 5 minutes before your scheduled appointment time. Don't bring any family members or patient guests with you for your in-person office appointment.
• Please log on to your scheduled Telehealth virtual visit a minimum of 5 minutes before your virtual session start time. 
• If you cannot make your scheduled office visit or Telehealth virtual visit, please notify our office a minimum of 24 hours in advance, to avoid a $75 no show charge.

Does Potomac Health & Wellness (PHW) participate with any health insurance plans? Do you accept personal FSA and HSA funded payments? How much are your office visits and virtual visits fees?

PHW does participate with only the following national and regional health insurers' select health plans:

• Blue Cross Blue Shield (BCBS) Preferred Provider Organization (PPO) health plans, including Anthem, CareFirst, Federal Employee Program (FEP) PPO health plans
• TRICARE as a certified non-network, non-participating provider 

PHW does not participate with the following health insurers and their health plans:

• Aetna, Assurant, Cigna, GEHS, Humana, Medicare (opt out), Medicaid (opt out), or United Healthcare
• Most Health Maintenance Organization (HMO), Point of Service (POS), or Exclusive Provider Organization (EPO) health plans

PHW accepts personal FSA and HSA funded payments. Please contact us or call +1 (703) 448-1251 before-hand to verify your health plan(s) eligibility and related office visit or virtual visit fees.

NOTE: Some healthcare insurers cover our Telehealth virtual visits fees while others do not.

• For some participating health plans that do not cover virtual visits, prior approval may be required before patient virtual visits will be covered.
• For participating health plans, PHW will submit patient virtual visit claims to the participating health plan for payment, but any residual payment balance is the patient's financial responsibility. 
• For non-participating health plans, uninsured, or self-pay patients, each office or virtual visit will require self-payment at the time of the appointment. Virtual visits claims documentation, is provided upon request, for non-participating health plan patient reimbursement purposes.

PHW charges our patients reasonable office visit and Telehealth virtual visit fees for personalized, concierge-level health care. We do not charge our patients any expensive recurring practice membership, retainer, or subscription fees as concierge medicine practices and online healthcare typically does. Our office visit and virtual visit fees are determined on a case-by-case basis, not a fee schedule, due to the spectrum of patient medical conditions and medical complexities presented to us. Our provider's time, including appointment or virtual visit duration, and any required preparation or review of patient medical information related to the patient appointment or virtual visit is included in our office visit and virtual visit fees. Typically, on a annual basis, our patients pay substantially less for our concierge-level personalized health care then annual practice membership, retainer, or subscription fees of other health care entities. Please inquire before-hand with us about your estimated office visit or virtual visit fees for further clarification.

NOTE: PHW office visits and Telehealth virtual visits fees are not inclusive of any optional health care nor any administrative services fees (e.g. third party medical records fees, patient forms, disability determinations, dietary counseling, special reports, etc.), and are solely the patient's financial responsibility since they are not covered by any healthcare plans. All patients are also solely financially responsible for all of their third party, health coordination services, including labs, pharmacies, imaging, etc., which may or may not be covered by their specific healthcare insurance plan(s).

• Payment is due upon the time of your scheduled office or virtual visit appointment. 
• PHW accepts most major credit and debit cards as preferred forms of payment. 
• All patient billing inquiries should be directed to Physicians Billing Service.