What is Potomac Health & Wellness (PHW)? How are you different than traditional health care providers?

PHW is a highly regarded, boutique health care practice located in McLean, VA (US). We see patients ages 18+ only. Our mission is for you to attain optimal health, lifelong wellness, ageless vitality. Our vision is to provide you with the premier patient-centered experience, one that transcends traditional, high volume health care. We provide comprehensive whole health care that is uniquely personalized, simplified, and accessible. We proudly serve the greater Washington, DC-Maryland-Virginia (DMV) metropolitan area and beyond. New patients welcome.

What health care services does Potomac Health & Wellness (PHW) offer? What is your health care approach?

As a Internal Medicine practice, PHW, offers an assortment of health care services. Our functional-integrative medicine approach carefully seeks the underlying root causes of illness and disease, rather than just medicating your symptoms. As a whole health care practice, our focus is on your wholeness inside out. Our functional-integrative medical approach carefully seeks the underlying root causes of your illness or disease, rather than just medicating your symptoms. We evaluate numerous personal health factors, including your genetics and metabolic pathways; immune system and gut health; food allergies and sensitivities; chemical, mineral, hormonal imbalances; toxins, heavy metals, parasites; and much more. Our innovative medical partners can precisely identify new or hidden underlying illness and disease factors through advanced testing. We precisely personalize specialized treatments specific to your unique health conditions and needs. We use a wide range of conventional and integrative modalities, including bio-available supplements and bio-medical therapies. PHW closely partners with your medical providers to better manage your health care from a 360 degree perspective,

NOTE: PHW does not offer Telemedicine (e.g. Skype) services. We only see patients, in person, at our McLean, VA office.

What are your office hours and closings?

PHW is open Monday through Friday, from 8:30am-12pm and 1pm to 4:30pm. Our office is closed on weekends and most major holidays including:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Weekend 
• Christmas Day 

Does Potomac Health & Wellness (PHW) participate with any healthcare insurance plans? How much will my office visit(s) cost if PHW does not participate with my health plans?

PHW participates with only Blue Cross Blue Shield (BCBS) PPO health plans and is a certified Humana TRICARE East non-network, non-participating provider. PHW does not participate with any other health plans, including Aetna, Assurant, Cigna, GEHS, Humana, United Healthcare, health maintenance organization (HMO), point of service (POS), exclusive provider organization (EPO), Medicare, Medicaid, etc. health care plans - all considered non-participating health plans.

NOTE: Some non-PPO BCBS plans have a indirect (e.g. BlueChoice Advantage) or triple option PPO benefit, which PHW may participate with. Other non-PPO BCBS plans may have a opt out open access, with a out of network provider benefit, which PHW does not participate with.

• For BCBS PPO health plans patients, who have met their current calendar year deductible, are solely financially responsible for all of your assigned office visit co-pays, co-insurances, deductibles, account balances, etc., due at the time of your appointment. Our office will submit your office visit claims directly to your specific participating BCBS PPO health plan. 
• For BCBS PPO health plans patients, who have not met their current calendar year deductible, must self pay for each office visit, until your deductible has been 100% met, due at the time of your appointment. We offer simplified, affordable office consultation fees and we provide office visit claims documentation for you to submit to your specific participating BCBS PPO health plan for self-reimbursement.  
• All uninsured, self pay, Humana TRICARE East, and other non-participating health plans patients must self pay for each office visit due at the time of your appointment. We offer simplified, affordable office consultation fees and we provide office visit claims documentation for you to submit to your non-participating health plans for self-reimbursement. 

NOTE: Payment is due upon the time of your scheduled appointment. We accept only major credit and debit cards as forms of payment. Office consultation fees are not inclusive of any additional incurred health care or administrative services (e.g. medical records or medical documentation review, medical record fees, third party patient forms, disability determinations, dietary counseling, special reports, etc.), which are an additional charge, ranging anywhere from $25-$100, due at the time of your scheduled appointment. All patients are solely financially responsible for all of their third party, health coordination services, including labs, pharmacies, imaging, etc. which may or may not be covered by your specific healthcare insurance plan. Payment is due upon the time of your scheduled appointment. Our office accepts only major credit and debit cards as forms of payment. All patient billing inquiries should be directed to Physicians Billing Service.

My health plan indicates that PHW's provider participates with it, so why does PHW not participate with it too?

FYI: Our PHW provider was previously affiliated with Inova Urgent Care that resulted in two different, yet concurrently active provider participation profiles for health plans: PHW vs Inova Urgent Care. Unfortunately, this dual provider health plan participation profiles arrangement was confusing to patients because most health plans did not make the organization-specific distinction (PHW vs Inova) in their published provider directories nor through their members customer service call centers guidance.

NOTE: Despite no longer being affiliated with Inova Urgent Care, Inova's wide network of health plans, participates with, may continue to erroneously indicate that our provider is a participating provider.

• Expired: Inova Urgent Care provides Urgent Care services and participates with a wide network of health plans.
• Current: PHW provides Internal Medicine services and participates with most BCBS PPO health plans. 

It is always best to contact our office, before scheduling your initial appointment, to verify whether Potomac Health & Wellness participates with your specific health plan; and if not, what your available options are.

How do I become a new PHW patient? How do I schedule my PHW appointments?

New patients may conveniently request their initial appointment online or by directly contacting our office. Upon requesting your initial appointment request, our office will promptly confirm your appointment request and we will email you your new patient registration forms packet, to be electronically completed and submitted back to us, a minimum of 48 hours prior to your scheduled initial appointment. Established patients may request their follow up appointments through their patient portal or by directly contacting our office.

NOTE: The new patient electronic forms packet is in a Adobe fillable portable document format (pdf) format that requires that your computer, tablet, or mobile device to have the most current version of Adobe Acrobat Reader and a compatible web browser installed, to function correctly to electronically complete and submit the forms packet back to us. Alternatively, completed new patient registration forms may be also faxed to 703-448-1257.

Additionally, all current medical health records and related medical documents should be provided to our office, for review, a minimum of 48 hours prior to your initial scheduled appointment.

NOTE: PHW does not offer Telemedicine services and we only see patients, in person, at our McLean, VA office. All patients must attend their initial and follow up appointments in person. This applies to all patients, local and non-local. No exceptions.

What do I need to bring in for my initial appointment?

New patients must present, at the time of your initial appointment, a valid and active, government-issued photo identification card; active healthcare plan membership card(s); and your preferred, active billing credit card, to be securely stored for payment of your health care services and any outstanding patient account balances.

What are the travel logistics, lodging, and dining options for patients traveling to Potomac Health & Wellness (PHW)?

Our office is located in McLean, VA (US), just outside Washington, DC (US). Washington, DC is serviced by Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Baltimore/Washington International Airport (BWI) and Union Station. Popular local travel options include ride sharing (Uber/Lyft), taxi, the Metro transit system, and local municipal transit systems.

NOTE: Fairfax Connector bus #721, which services the McLean Silver Line Metro station, routes daily, approximately every half hour, between our McLean office and the Tysons Corner Center shopping mall.

There are numerous local lodging and dining options to take advantage of in and around McLean. Please refer to popular online travel, destination, dining web sites to learn more.