LET'S EMBRACE YOUR WELL-BEING. TOGETHER.

DISCOVER HEALTH CARE RE-IMAGINED.

WHAT IS POTOMAC HEALTH & WELLNESS (PHW)?

WHAT HEALTH CARE SERVICES DOES PHW PROVIDE?

WHAT ARE PHW'S OFFICE HOURS AND LOCATION?

PHW is a highly regarded, boutique medicine practice located in McLean, VA (US), outside Washington, DC (US). We provide exceptional personalized, lifestyle-based health care and wellness services for men and women. Unlike conventional medicine, we successfully treat the root causes of illness rather than medicate-to-suppress symptoms. Our holistic focused, relationship-based approach precisely integrates science, data, and nature into action for naturally healing, restoring balance, attaining optimum health and lasting wellness. We closely partner with you every step of the way on the path to holistic health revitalization and lasting wellness. PHW offers no wait, no rush in-person office appointments and convenient Telehealth virtual visits for established patients.

NOTE: PHW virtual visits use HIPAA secure telecommunications technology to provide real-time health care to our patients online through video-conferencing, audio communication, and/or text-messaging using mobile phones, tablets, and desktop computers.

PHW's office is located at:

6845 Elm Street

Suite 309

McLean, VA 22101 (US)

Mon-Fri

8:30am - 12:30pm

1:30pm - 4:30pm

By Appointment Only

Office closed most major holidays

NOTE: McLean, VA is accessible by vehicle from the Capital Beltway I-495, I-95, I-66, I-270, Route 267 Dulles Toll Road, and George Washington Parkway. Popular domestic and international inbound travel options include Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Baltimore/Washington International Airport (BWI), and Union Station train station. Popular local travel options include Uber/Lyft, taxi, Metro transit system, and other local municipal transit systems. Fairfax Connector bus #721 services the McLean Silver Line Metro station daily and routes to/from our office location.

DOES POTOMAC HEALTH & WELLNESS (PHW) ACCEPT NEW PATIENTS, LOCAL AND NON-LOCAL?

HOW DO NEW PATIENTS REGISTER AND SCHEDULE WITH PHW?

New local and non-local patients are welcome and we always look forward to serving you to the best of our abilities.

NOTE: All initial new patient appointments are in-person at our McLean, VA (US) office. We only offer Telehealth virtual visits for established patients.

Simply start here and follow 4 simple steps towards becoming a new PHW patient. Alternatively, you may also contact us for your inquiries. In preparation for initial new PHW patient appointments:

• New PHW patients must provide our office all current medical health records (and related medical documents), to review, at least 72 hours before their scheduled initial office appointments.
• New PHW patients must provide our office a valid, active, government-issued photo identification card.
• New PHW patients must provide our office all currently enrolled, active healthcare plan membership cards.
• New PHW patients must provide our office a preferred active billing credit/debit card(s) to be securely filed for payments of health care services provided, including any outstanding accrued patient account balances.

NOTE: Please be punctual for your scheduled in-person office appointment or Telehealth virtual visit including:

• Always arrive and check-in with our office at least 10 minutes before your scheduled in-person office appointment, wearing a protective face mask completely covering your nose and mouth. If you arrive any earlier, please wait downstairs in the first floor building lobby, in your vehicle, or outside until 5 minutes before your scheduled appointment time. Don't bring any family members or patient guests with you for your in-person office appointment.
• Please log on to your scheduled Telehealth virtual visit at least 5 minutes before your virtual session start time. 
• If you cannot make your scheduled office visit or Telehealth virtual visit, please notify our office at least 24 hours in advance, to avoid a $75 no show charge.

IS IT SAFE FOR PHW IN-PERSON HEALTH CARE NOW?

As the ongoing COVID-19 pandemic continues, let's remain vigilant to avoid getting exposed or infected by the SARS-CoV-2 virus that causes COVID-19 illness. Newly authorized COVID-19 vaccines are enabling mass vaccinations state by state to mitigate the further spread of the SARS-CoV-2 virus.

It is safe to schedule in-person office visits now. PHW has taken the necessary sanitization safeguards, including hospital-grade HEPA air purification, and we follow strict health hygiene protocols to maximize patient health safety during their in-person office appointments. We also offer convenient Telehealth virtual visits for our established patients.

NOTE: Use CDC's Coronavirus Self-Checker if you are uncertain about whether you are safe to seek in-person testing or medical care. All symptomatic patients as well as those asymptomatic patients, who may have been exposed to the SARS-CoV-2 infection, must promptly notify our office as an urgent personal safety measure.

Due to the current US COVID-19 coronavirus epidemic, our office has implemented personal health safety safeguards and a strict office protocol for all in-person office appointments to maximize our everyone's personal health safety, including:

• Staggered in-person office appointments, office patient pre-screening, and hospital-grade office HEPA air purification, sanitation, and hygiene practices.  
• All patients must read, sign, and submit the PHW personal health safety protection protocol form upon scheduling their in-person office appointment(s). 
• All patients will be seen in-person individually - no family members or other patient guests may accompany patients into our office waiting room. 
• All patients must wait in their vehicle, the first floor medical building lobby, or outside just until 5 minutes prior to their scheduled appointment time.
• All patients must wear a face mask completely covering their noses and mouths during their entire in-person office visit. 
• All patients must use office hand sanitizer and/or disposable gloves during their entire office visit. 

DOES POTOMAC HEALTH & WELLNESS (PHW) PARTICIPATE WITH COMMERCIAL HEALTH CARE PLANS?

PHW participates with only the following select commercial health plan carriers and their select health plans:

• Blue Cross Blue Shield (BCBS) in-network provider - participating with most Preferred Provider Organization (PPO) health plans, including Anthem, CareFirst, Federal Employee Program (FEP), etc..
• TRICARE certified non-network, non-participating provider - self pay fees apply
• TRICARE typically reimburses its members 100% of PHW's self pay office visit and virtual visit fees.

PHW does not participate with the following commercial health plan carriers and their health plans: self pay consultation fees apply

• Aetna, Assurant, Cigna, GEHS, Humana, Medicare (opt out), Medicaid (opt out), United Healthcare, etc.
• Health Maintenance Organization (HMO), Point of Service (POS), and Exclusive Provider Organization (EPO) health plans
• Most non-participating health plans reimburse its members their respective out-of-network provider rate for PHW's self pay office visit and virtual visit fees.

NOTE: Some healthcare insurers cover our Telehealth virtual visits fees while others do not.

• For some participating health plans that do not cover virtual visits, prior approval may be required before patient virtual visits will be covered.
• For participating health plans, PHW will submit patient virtual visit claims to the participating health plan for payment, but any residual payment balance is the patient's financial responsibility. 
• For non-participating health plans, uninsured, or self-pay patients, each office or virtual visit will require self-payment at the time of the appointment. Office and virtual visit claims documentation, is provided upon request, for patients to submit to their non-participating health plan for reimbursement purposes.

DOES POTOMAC HEALTH & WELLNESS (PHW) ACCEPT SELF-PAYMENTS FUNDED BY PERSONAL FLEXIBLE SPENDING ACCOUNTS (FSA) OR HEALTH SPENDING ACCOUNTS (HSA)?

PHW accepts FSA or HSA account funded self-payments for PHW's office visit and virtual visit fees, only if pre-approved by your FSA/HSA benefits or health plan administrator.

HOW MUCH ARE POTOMAC HEALTH & WELLNESS (PHW) SELF-PAY CONSULTATION FEES?

PHW offers reasonable self-pay consultation fees that enable you to experience the most advanced, comprehensive, and personalized care that is not restricted in scope or in the time spent with you. Our consultation fees are solely determined on a case-by-case basis due to the wide spectrum of patient medical and health conditions that we treat. We charge for our provider's time for both the patient appointment duration and the required preparation and review time of patient medical information prior to their office or virtual visit appointment.

NOTE: PHW office visits and Telehealth virtual visits fees are not inclusive of any optional health care nor any administrative services fees (e.g. third party medical records fees, patient forms, disability determinations, dietary counseling, special reports, etc.), and are solely the patient's financial responsibility since they are not covered by any healthcare plans. All patients are also solely financially responsible for all of their third party, health coordination services, including labs, pharmacies, imaging, etc., which may or may not be covered by their specific healthcare insurance plan(s).

• Payment is due upon the time of your scheduled in-person office or virtual visit appointment.
• PHW accepts most major credit and debit cards as preferred forms of payment.
• FSA and HSA funded payments accepted only if pre-approved by your FSA/HSA benefits or health plan administrator
• All patient billing inquiries should be directed to Physicians Billing Service.
• Please contact us or call +1 (703) 448-1251 before-hand to verify your health plan(s) eligibility and related office visit or virtual visit fees.