LET'S GET THROUGH THESE CHALLENGING TIMES TOGETHER

What is Potomac Health & Wellness (PHW)? What health care services does PHW provide? What is your health care approach? Where is PHW located and what are your office hours?

PHW is a highly regarded concierge medicine practice that provides personalized health care and wellness services for men and women. Unlike conventional medicine, we successfully treat the root causes of illness rather than just medicate symptoms. Our advanced holistic health care approach precisely integrates science with nature to naturally heal, restore, and maintain optimum health for life. PHW is a relationship-based practice that closely partners with patients every step of the way of the healing journey to ensure healthy outcomes. We offer in-person office and virtual health care visit patient appointments. Discover our unparalleled whole health care, precision medicine, and the premier patient experience. New patients and referrals welcome.

Our office is located at:

6845 Elm Street

Suite 309

McLean, VA 22101 (US)

+1 (703) 448-1251

+1 (FAX) 448-1257

Mon-Fri: 10:00am - 2:00pm*

By Appointment Only

Office closed most major holidays

*Temporary office hours effective 03/01/20

NOTE: McLean, VA is accessible by vehicle from the Capital Beltway I-495, I-95, I-66, I-270, Route 267 Dulles Toll Road, and George Washington Parkway. Popular domestic and international inbound travel options include Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Baltimore/Washington International Airport (BWI), and Union Station train station. Popular local travel options include Uber/Lyft, taxi, Metro transit system, and other local municipal transit systems. Fairfax Connector bus #721 services the McLean Silver Line Metro station daily and routes to/from our office location.

How do I become a new Potomac Health & Wellness (PHW) patient? Does PHW offer virtual visit appointments? How do I schedule my PHW office or virtual visit appointments? What do I need to provide for my inital PHW office or virtual visit appointment?

• New patients and referrals are welcome. PHW offers same day virtual health care through scheduled patient virtual visits. Patient virtual visits use telecommunications technology to provide real-time health care to our patients online through video-conferencing, audio communication, and/or text-messaging using mobile phones, tablets, and desktop computers. Contact us or call +1 (703) 448-1251 to learn more or to request your initial office or virtual visit appointment today. 
• New patient registration forms must be completed and electronically submitted (or faxed back to +1-703-448-1257) prior to scheduled initial office or virtual visit appointments. 
• New patients must provide all current medical health records (and related medical documents) to review prior to scheduled initial office or virtual visit appointments. 
• New patients must present, at the initial office or virtual visit appointment, a valid, active, government-issued photo identification card, all active healthcare plan membership cards, and a preferred active billing credit card(s) for payments of health care services provided, including any outstanding accrued patient account balances.

NOTE: Please always arrive to our office a minimum of 15 minutes before your scheduled appointment. Please log on to your scheduled virtual visit session a minimum of 5 minutes before your scheduled virtual visit appointment. If you cannot make your scheduled office or virtual visit appointment, please notify our office a minimum of 24 hours in advance, to avoid a $75 no show charge.

Does Potomac Health & Wellness (PHW) participate with any health insurance plans?

PHW does participate with:

• Blue Cross Blue Shield (BCBS) Preferred Provider Organization (PPO) health plans, including Anthem, CareFirst, Federal Employee Program (FEP) PPO health plans
• TRICARE as a certified non-network, non-participating provider 

PHW does not participate with:

• Aetna, Assurant, Cigna, GEHS, Humana, Medicare (opt out), Medicaid (opt out), or United Healthcare
• Most Health Maintenance Organization (HMO), Point of Service (POS), or Exclusive Provider Organization (EPO) health plans

Please contact us or call +1 (703) 448-1251 before-hand to verify your health plan(s) eligibility and related office or virtual visit fees.

NOTE: Because there has not been an established virtual visits standard for healthcare insurers's plans, some healthcare insurers do cover patient virtual visit fees while others do not.

• For some participating health plans that do not cover virtual visits, prior approval may be required before patient virtual visits will be covered.
• For participating health plans, PHW will submit patient virtual visit claims to the participating health plan for payment, but any residual payment balance is the patient's financial responsibility. 
• For non-participating health plans, uninsured, or self-pay patients, each office or virtual visit will require self-payment at the time of the appointment. Virtual visits claims documentation, is provided upon request, for non-participating health plan patient reimbursement purposes.

NOTE: Office consultation fees are not inclusive of any optional health care nor any administrative services fees (e.g. third party medical records fees, patient forms, disability determinations, dietary counseling, special reports, etc.), and are solely the patient's financial responsibility since they are not covered by any healthcare plans. All patients are also solely financially responsible for all of their third party, health coordination services, including labs, pharmacies, imaging, etc., which may or may not be covered by their specific healthcare insurance plan(s).

• Payment is due upon the time of your scheduled office or virtual visit appointment. 
• PHW accepts most major credit and debit cards as preferred forms of payment. 
• All patient billing inquiries should be directed to Physicians Billing Service.