WHAT IS POTOMAC HEALTH & WELLNESS (PHW) AND WHAT HEALTH CARE SERVICES DOES PHW PROVIDE?

PHW is a highly regarded, boutique medicine practice located in McLean, VA, right outside Washington, DC (US). We provide exceptional personalized, lifestyle-based health care and wellness services for men and women. Unlike conventional medicine, we successfully treat the root causes of illness rather than medicate-to-suppress symptoms. Our holistic focused, relationship-based approach precisely integrates science, data, and nature into action for naturally healing, restoring balance, revitalizing health and attaining lasting wellness. We have successfully treated countless patients from all over the Washington, DC-Maryland-Virginia (DMV) metro area and beyond. PHW's consistently earns positive patient reviews that are a testament to exceptional personalized, precision health care that is within your reach. PHW offers no wait, no rush in-person office appointments as well as convenient Telehealth virtual visits for established patients.

NOTE: All new patient initial appointments are in-person at our McLean, VA (US) office. Telehealth virtual visits are available to our established patients only. Virtual visits integrate HIPAA secure digital telecommunications technology to provide real-time, online patient health care through digital audio-video conferencing, audio-text messaging using mobile phones, tablets, and desktop computers.

PHW's office is located at:

6845 Elm Street

Suite 309

McLean, VA 22101 (US)

Mon-Fri

8:30am - 12:30pm

1:30pm - 4:30pm

By Appointment Only

Office closed most major holidays

NOTE: McLean, VA is accessible by vehicle from the Capital Beltway I-495, I-95, I-66, I-270, Route 267 Dulles Toll Road, and George Washington Parkway. Popular domestic and international inbound travel options include Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Baltimore/Washington International Airport (BWI), and Union Station train station. Popular local travel options include Uber/Lyft, taxi, Metro transit system, and other local municipal transit systems. Fairfax Connector bus #721 services the McLean Silver Line Metro station daily and routes to/from our office location.

DOES PHW ACCEPT NEW PATIENTS?

New patients are welcome and we always look forward to serving you to the best of our abilities.

HOW DO I BECOME A NEW PHW PATIENT?

New patients may start here or contact us directly to get started.

NOTE: All initial new patient appointments are in-person at our McLean, VA (US) office. Telehealth virtual visits are available to established patients only.

New patients must provide our office:

1. All current medical health records (and related medical documents), to review, at least 72 hours before their scheduled initial office appointment
2. A valid, active, government-issued photo identification card
3. All currently enrolled, active healthcare plan membership cards
4. A preferred active billing credit/debit card(s) for secure payments of patient health care services provided or accrued patient account balances

NOTE: Patients should be punctual for all scheduled in-person office appointments and Telehealth virtual visits including:

• Please always arrive and check-in with our office at least 10 minutes before your scheduled in-person office appointment, wearing a protective face mask completely covering your nose and mouth. If you arrive any earlier, please wait downstairs in the first floor building lobby, in your vehicle, or outside until 5 minutes before your scheduled appointment time. Don't bring any family members or patient guests with you for your in-person office appointment.
• Please log on to your scheduled Telehealth virtual visit at least 5 minutes before your virtual session start time. 
• If you cannot make your scheduled office visit or Telehealth virtual visit, please notify our office at least 24 hours in advance, to avoid a $75 no show charge.

CAN PHW BE MY PRIMARY CARE PROVIDER (PCP) OR URGENT CARE PROVIDER (UCP)?

PHW is not a UCP and not available for same-day medical emergency appointments that should be treated by urgent care facilities or hospital emergency rooms. PHW is not a PCP, so we recommend domestic (and international) patients to have a separate, designated PCP for vaccinations and other screening tests that PHW does not provide. Furthermore, we also recommend that our domestic (and international) female patients have a separate, designated Obstetrician-Gynecologist (OB-GYN) for female screening tests that PHW does not provide.

WHAT IF I DON'T LIVE NEAR PHW'S MCLEAN, VA (US) OFFICE?

All new patient scheduled initial appointments are in-person at our McLean, VA (US) office regardless of where you reside. Established patients may opt for convenient followup Telehealth virtual visits as an alternative to followup office visits.

NOTE: PHW does not offer prescriptions or testing orders outside the United States (US). International patients should fulfill their prescriptions and testing while in the US and any patient communications with PHW outside the US will be through billable virtual visits.

DOES PHW OFFER COVID-19 TESTING OR VACCINATIONS?

PHW does not currently offer COVID-19 testing or vaccinations. Please visit your state or localexternal icon health department’s website to view the most current local information on COVID-19 testing and vaccinations.

IS IT SAFE FOR IN-PERSON CARE NOW?

All new patient scheduled initial appointments are in-person at our McLean, VA (US) office and it is safe to schedule in-person office visits as PHW has taken the necessary safeguards to maximize patient and staff personal health safety including:

1. Staggered in-person office appointments, office patient pre-screening, and hospital-grade office HEPA air purification, sanitation, and hygiene practices.  
2. All patients must read, sign, and submit the PHW personal health safety protection protocol form upon scheduling their in-person office appointment(s). 
3. All patients will be seen in-person individually - no family members or other patient guests may accompany patients into our office waiting room. 
4. All patients must wait in their vehicle, the first floor medical building lobby, or outside just until 5 minutes prior to their scheduled appointment time.
5. All patients must wear a face mask completely covering their noses and mouths during their entire in-person office visit. 
6. All patients must use office hand sanitizer and/or disposable gloves during their entire office visit.

DOES PHW PARTICIPATE WITH COMMERCIAL HEALTH CARE PLANS?

PHW participates with only the following select commercial health plan carriers and their select health plans: specialty testing and nutraceutical supplements that may not be covered by participating health care plans.

• Blue Cross Blue Shield (BCBS) in-network provider - participating with most Preferred Provider Organization (PPO) health plans, including Anthem, CareFirst, Federal Employee Program (FEP), etc.
• TRICARE certified non-network, non-participating provider - self payment applies.
• TRICARE typically reimburses its members up to 100% of PHW's patient self payments.

PHW does not participate with the following commercial health plan carriers and their health plans: specialty testing and nutraceutical supplements that may not be covered by non-participating health care plans.

• Aetna, Assurant, Cigna, GEHS, Humana, Medicare (opt out), Medicaid (opt out), United Healthcare, etc. - self payment applies.
• Health Maintenance Organization (HMO), Point of Service (POS), and Exclusive Provider Organization (EPO) health plans
• Most non-participating health plans reimburse its members up to 100% for PHW's patient self payments.
• Contact your non-participating health plan's Member Services to learn more about your out-of-network coverage.
• Patients with non-participating health plans may request a medical “superbill” invoice, with ICD-10 diagnosis and CPT health care services rendered codes, per each office or virtual visit, to submit to your non-participating health insurance carrier for processing your claims for reimbursement.  

Please contact us or call +1 (703) 448-1251 before-hand to verify your health plan(s) eligibility and estimated office or virtual visit fees.

NOTE: Some healthcare insurers cover our Telehealth virtual visits fees while others do not.

• For some participating health plans that do not cover virtual visits, prior approval may be required before patient virtual visits will be covered.
• For participating health plans, PHW will submit patient virtual visit claims to the participating health plan for payment, but any residual payment balance is the patient's financial responsibility. 
• For non-participating health plans, uninsured, or self-pay patients, each office or virtual visit will require self-payment at the time of the appointment. Patients with non-participating health plans may request a medical “superbill” invoice, with ICD-10 diagnosis and CPT health care services rendered codes, per each office or virtual visit, to submit to your non-participating health insurance carrier for processing your claims for reimbursement.  

DO I NEED HEALTH INSURANCE TO BE A PHW PATIENT?

Health insurance membership enrollment is not required to become a PHW patient because we offer reasonable self pay consultation fees that enable you to experience the most advanced, comprehensive, and personalized care that is not restricted in scope or in the time spent with you.

HOW MUCH ARE PHW SELF-PAY CONSULTATION FEES?

Our office and virtual visits consultation fees are solely determined on a case-by-case basis due to the wide spectrum of patient medical and health conditions that we treat. We charge for our provider's time for both the patient appointment duration and the required preparation and review time of patient medical information prior to their office or virtual visit appointment. Please contact us or call +1 (703) 448-1251 before-hand to verify estimated office or virtual visit fees.

DOES PHW ACCEPT SELF PAYMENTS FUNDED BY PERSONAL FLEXIBLE SPENDING ACCOUNTS (FSA) OR HEALTH SPENDING ACCOUNTS (HSA)?

PHW accepts FSA or HSA account funded self payments only if pre-approved by your FSA/HSA benefits or health plan administrator. FSA and HSA funds are also typically used to pay for specialty testing and nutraceutical supplements that may not be covered by patient health care plans.

NOTE: PHW office visits and Telehealth virtual visits fees are not inclusive of any optional health care nor any administrative services fees (e.g. third party medical records fees, patient forms, disability determinations, dietary counseling, special reports, etc.), and are solely the patient's financial responsibility since they are not covered by any healthcare plans. All patients are also solely financially responsible for all of their third party, health coordination services, including labs, pharmacies, imaging, etc., which may or may not be covered by their specific healthcare insurance plan(s).

• Payment is due upon the time of your scheduled in-person office or virtual visit appointment.
• PHW accepts most major credit and debit cards as preferred forms of payment.
• FSA and HSA funded self payments accepted only if pre-approved by your FSA/HSA benefits or health plan administrator
• All patient billing inquiries should be directed to Physicians Billing Service.