What is Potomac Health & Wellness (PHW)? How are you different than traditional health care providers?

PHW is a highly regarded, boutique health care practice located in McLean, VA (US). We see patients ages 18+ only. Our mission is for you to attain optimal health, lifelong wellness, ageless vitality. Our vision is to provide you with the premier patient-centered experience, one that transcends traditional, high volume health care. We provide whole health care that is uniquely personalized and comprehensive. PHW proudly serves the greater Washington, DC-Maryland-Virginia (DMV) metropolitan area and beyond. New patients welcome.

NOTE: PHW does not currently offer Telemedicine (e.g. Skype) services, so we only see patients, in person, at our McLean, VA office. All patients must attend their initial and follow up appointments in person. This applies to all patients, local and non-local. No exceptions. We are currently exploring providing Telemedicine (e.g. Skype) services to established patients only who do not reside in the immediate DMV metro area.

What health care services does Potomac Health & Wellness (PHW) offer? What is your health care approach?

PHW offers an assortment of comprehensive health care services for adults ages 18+. As a whole health practice, our functional-integrative-alternative-complimentary medicine approach carefully seeks the underlying root causes of illness and disease, rather than just medicating your symptoms as most health care providers do. Our holistic focus is on your wellness inside out. We evaluate numerous personal health factors, including your genetics and metabolic pathways; immune system and gut health; food allergies and sensitivities; chemical, mineral, hormonal imbalances; toxins, heavy metals, parasites; and much more. Our innovative medical partners can precisely identify new or hidden underlying illness and disease factors through advanced testing. We precisely personalize specialized treatments specific to your unique health conditions and needs. We use a wide range of conventional and integrative modalities, including bio-available supplements and bio-medical therapies. PHW closely partners with your medical providers to better manage your health care from a 360 degree perspective,

What are your office hours and closings?

PHW is open Monday through Friday, from 8:30am-12pm and 1pm to 4:30pm. Our office is closed on weekends and all major holidays. We will also be closed March 4-8, 2019.

Does Potomac Health & Wellness (PHW) participate with any healthcare insurance plans? How much will my office visit(s) cost if PHW does not participate with my health plans?

PHW participates with only Blue Cross Blue Shield (BCBS) PPO health plans and is a certified Humana TRICARE East non-network, non-participating provider. PHW does not participate with any other health plans, including Aetna, Assurant, Cigna, GEHS, Humana, United Healthcare, health maintenance organization (HMO), point of service (POS), exclusive provider organization (EPO), Medicare, Medicaid, etc. health care plans - all considered non-participating health plans.

NOTE: Some non-PPO BCBS plans have a indirect (e.g. BlueChoice Advantage) or triple option PPO benefit, which PHW may participate with. Other non-PPO BCBS plans may have a opt out open access, with a out of network provider benefit, which PHW does not participate with.

• For BCBS PPO health plans patients, who have met their current calendar year deductible, are solely financially responsible for all of your assigned office visit co-pays, co-insurances, deductibles, account balances, etc., due at the time of your appointment. Our office will submit your office visit claims directly to your specific participating BCBS PPO health plan. 
• For BCBS PPO health plans patients, who have not met their current calendar year deductible, must self pay for each office visit, until your deductible has been 100% met, due at the time of your appointment. We offer simplified, affordable office consultation fees and we provide office visit claims documentation for you to submit to your specific participating BCBS PPO health plan for self-reimbursement.  
• All uninsured, self pay, Humana TRICARE East, and other non-participating health plans patients must self pay for each office visit due at the time of your appointment. We offer simplified, affordable office consultation fees and we provide office visit claims documentation for you to submit to your non-participating health plans for self-reimbursement. 

NOTE: Payment is due upon the time of your scheduled appointment. We accept only major credit and debit cards as forms of payment. Office consultation fees are not inclusive of any additional incurred health care or administrative services (e.g. medical records or medical documentation review, medical record fees, third party patient forms, disability determinations, dietary counseling, special reports, etc.), which are an additional charge, ranging anywhere from $25-$100, due at the time of your scheduled appointment. All patients are solely financially responsible for all of their third party, health coordination services, including labs, pharmacies, imaging, etc. which may or may not be covered by your specific healthcare insurance plan. Payment is due upon the time of your scheduled appointment. Our office accepts only major credit and debit cards as forms of payment. All patient billing inquiries should be directed to Physicians Billing Service.

My health plan indicates that PHW's provider participates with it, so why does PHW not participate with it too?

FYI: Our PHW provider was previously affiliated with the Inova Health system until mid-2018, which resulted in her having two completely different, yet concurrent, active provider participation profiles for health plans: Inova vs. PHW. Unfortunately, this was confusing to patients because their health plans did not make the organization-specific provider participation distinction to their members. Despite no longer being affiliated with Inova, their wide network of health plans may continue to erroneously indicate that our provider is a participating provider with a health plan that PHW does not currently participate with. Therefore, it is always best to directly contact our office, upon scheduling your initial appointment, to verify whether PHW participates with your specific health plan.

How do I become a new PHW patient? How do I schedule my PHW appointments?

New patients may conveniently request their initial appointment online or by directly contacting our office. Upon confirming your initial appointment request, our office will promptly email to you, your new patient registration forms packet, to be electronically completed and submitted back to our office, a minimum of 48 hours prior to your scheduled initial appointment.

NOTE: The new patient electronic forms packet is in a Adobe fillable portable document format (pdf) format that requires that your computer, tablet, or mobile device to have the most current version of Adobe Acrobat Reader and a compatible web browser installed, to function correctly to electronically complete and submit the forms packet back to us.

Alternatively, your completed new patient registration forms may also be faxed to 1-703-448-1257, a minimum of 48 hours prior to your scheduled initial appointment. Additionally, all current medical health records and related medical documents should be provided to our office, for review, a minimum of 48 hours prior to your initial scheduled appointment.

What do I need to bring in for my initial appointment?

New patients must present, at the time of your initial appointment, a valid, active, government-issued photo identification card; active healthcare plan membership card(s); and your preferred, active billing credit card, to be securely stored for current and future payments of health care services and any outstanding patient account balances.

What are the travel logistics, lodging, and dining options for patients traveling to Potomac Health & Wellness (PHW)?

PHW is located in McLean, VA (US), just outside Washington, DC (US). Washington, DC is serviced by Washington Dulles International Airport (IAD), Ronald Reagan Washington National Airport (DCA), Baltimore/Washington International Airport (BWI) and Union Station train station. Popular local travel options include Uber/Lyft ride sharing, taxi, Metro transit system, and local municipal transit systems. There are numerous local lodging and dining options to take advantage of in and around McLean, including Tysons Corner Center shopping mall. Please refer to popular online travel, destination, or dining web sites to learn more.

NOTE: Fairfax Connector bus #721, which services the McLean Silver Line Metro station, routes approximately every half hour, weekdays, to/from our McLean office.